STANLION CLOTHING RETURN POLICY
At Stanlion Clothing, we strive to provide our customers with high-quality suits and exceptional service. Our return policy is designed to ensure your complete satisfaction with your purchase. Please read the following guidelines for our return and exchange process:
Ready-to-Wear Suits
- Return and Exchange Period: You may return or exchange your ready-to-wear suit within 14 days of purchase.
- Conditions: The suit must be in its original condition, unworn, unaltered, and with all tags attached. Please include the original receipt or proof of purchase.
- Process: To initiate a return or exchange, please contact our customer service team at info@stanlion.com with your order details. We will provide you with a return authorization and instructions.
- Shipping Costs: Stanlion Clothing will cover the return shipping costs for returns and exchanges within the 14-day period.
- Refunds: Refunds will be processed to the original payment method within 7-10 business days after we receive the returned suit and verify its condition.
Custom Suits
- No Returns or Exchanges: Due to the personalized nature of custom suits, we do not accept returns or exchanges on these items. Each custom suit is made to your specific measurements and requirements, ensuring a unique fit and design.
- Alterations: If there are any issues with the fit of your custom suit, we offer complimentary alterations. Please contact our customer service team within 30 days of receiving your suit to arrange for adjustments.
- Quality Guarantee: We stand by the quality of our custom suits. If there is a defect or issue with the craftsmanship, please reach out to us immediately so we can address the problem
Contact Us
If you have any questions about our return policy or need assistance with a return or exchange, please contact us at:
– Email: info@stanlion.com
– Phone: 3018479097
– Address: 8851 Gorman Rd, Laurel MD 20723
Thank you for choosing Stanlion Clothing. We appreciate your business and are committed to ensuring your satisfaction with every purchase.
Sincerely,
The Stanlion Clothing Team